Training Doyens

OVERVIEW Whether your employees are temporary home-workers due to the Corona Virus Pandemic or are out of the office most of the time; whether they’re all in the same city or spread around the globe; whether they sometimes meet face-to-face or never see each other; managing these far-flung individuals can present challenges for any manager or team leader. This webinar discusses how to manage remotely located teams in an effective manner and keep up their performances. WHY SHOULD YOU ATTEND There are many scary aspects to managing a remotely located team. Will they do what they’re supposed to do? How do I know what’s going on? What if they’re headed in the wrong direction and I’m unaware of it. Will they become distracted or demotivated? What happens to team spirit? The list goes on and on. This webinar will give you tools and insights to you help quiet these fears and succeed in spite of them. You will learn: • How to regularly stay in touch with team members without ...

Toxic personalities are found in every organization but the leaders are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Our upcoming webinar discusses how to deal with toxic employees in the workplace and establish cultures of everyday civility that mean business. The webinar covers the following key areas: ·          What are the best practices to reduce the severity of these behaviors? ·          How to manage a toxic employee and what are the benchmarked ways for intervention? ·          How can you assess team climate with a simple and innovative assessment tool and how to formulate better strategies for employee performance management? LEARNING OBJECTIVES            With a focus on HR perspectives, Dr. Mitch Kusy shares his extensive 3-year n...

OVERVIEW Who are toxic personalities? “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,”   said Dr. Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Leaders feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Dr. Mitch Kusy will show you how to calculate financial costs of toxic employees inthe workplace , as well as innovative and simple recruiting practices to avoid hiring these narcissistic personas in the first place. And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that means business, resulting in cost savings with less turnover. He tackles the two top qu...

It is a known fact when employees are given constructive feedback, productivity increases and employees are more motivated. Our upcoming webinar discusses how to give feedback to employees, how to deal with difficult employees when providing feedback and how to provide coaching for performance improvement. The webinar covers the following key areas: ·          Develop rapport with employees for employee performance management ·          Encourage employees to self-evaluate ·          Anticipate & manage employee defensiveness, anger or other emotions LEARNING OBJECTIVES We will discuss how to give feedback to employees, how to deal with difficult employees when providing feedback and how to provide coaching for performance improvement. WHO WILL BENEFIT • Managers • Supervisors • Leaders • Human Resource Professional • Shift Leaders or...

OVERVIEW In today’s workplace it is very important that employees feel valuable and contribute to the employee performance management process . Participants will learn the importance of effective performance evaluations, how to conduct them, how to engage employees in the process and how to handle difficult conversation during the process. Participants will be introduced to a simple solution when providing feedback - The  CARE  Approach.  WHY SHOULD YOU ATTEND The workforce has changed tremendously; with five generations in the workplace and five different job expectations , feedback  is must.  Many employees leave because of lack of feedback.  If you are new to providing feedback, want to know how to give feedback to employees effectively or just need to do a better job with providing feedback, then this session is for you. It is a known fact when employees are given constructive feedback, productivity increases and employees are more mo...

OVERVIEW Giving feedback to a toxic person is one of the most painful forms of feedback. Our upcoming webinar discusses top strategies to start the feedback conversation with difficult people, keep it rolling positively, and end the conversation with critical actions. The webinar covers the following key areas: ·          Giving feedback to a toxic person based on whether the employee is a peer, direct report, or boss.  ·          Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years. ·          Be exposed to a simple assessment tool to understand how team climate impacts everyday civility. LEARNING OBJECTIVES In this webinar, Dr. Kusy helps leaders separate performance problems from toxic behavior problems. They are different and needed to be treated differently. Giving feed...

OVERVIEW In today’s workplace it is very important that employees feel valued and contribute to the performance process. Participants will learn the importance of employee performance review , how to conduct them, how to engage employees in the process and how to handle difficult conversations during the process. Participants will be introduced to a simple solution when providing feedback or employee performance expectations-the  CARE approach. WHY SHOULD YOU ATTEND The workforce has changed tremendously; with five generations in the workplace and five different  job expectations , feedback is must. Many employees leave because of lack of feedback and employee performance management. If you are new to providing feedback, looking for best practices of giving feedback or just need to do a better job with providing feedback, then this session is for you. It is a known fact that when employees are given constructive feedback, productivity increases and employees...

OVERVIEW “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,”  said Dr. Mitch Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial andEmotional Costs of Toxic Employees . They shame, manipulate, and belittle in public and private as their modus operandi. Leaders often feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Until now! Dr. Mitch Kusy conducted an extensive 3-year national study of over 400 individuals on what makes toxic people tick—and how to successfully handle their disruptive behaviors and design cultures of respectful engagement. Before giving feedback, Dr. Kusy recommends that leaders first determine the financial cost of uncivil cultures through his heavily researched Toxic Cost Worksheet. This will help leaders drive  “stake in the ground”  that these b...