Training Doyens

Chris Devany discusses how to be a good listener, receive and provide constructive feedback, and resolve conflicts in the workplace. The webinar provides a clear and deep understanding about: ·         What is the value of listening? ·          How to give constructive feedback? ·         Characteristics of effective coaches Communication Skills Training LEARNING OBJECTIVES By attending, you will understand how to even more effectively: Listen actively Receive and provide constructive feedback Resolve conflicts Coach and mentor WHO WILL BENEFIT CEO Senior Vice President Vice President Executive Director Managing Director Regional Vice President Area Supervisor Manager About the Speaker: Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which foc...

OVERVIEW In order to function at maximum effectiveness, a manager must master critical communication skills , including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. WHY SHOULD YOU ATTEND Are you concerned about how others are receiving you as a manager?   Could you use a communication skills “refresher”, to perhaps help you take a new approach to your direct reports you find especially challenging? Would you like to leverage your value to your manager and to your organization? If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members’ and team’s performance, adding to the bottom-line! Communication Skills Training AREAS COVERED Effective Listening / Unde...