Training Doyens

OVERVIEW Who are toxic personalities? “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,”  said Dr. Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Leaders feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Mitch will show you how to deal with toxic people at work and how to calculate financial costs of toxic people in your organization, as well as innovative and simple recruiting practices to avoid hiring these narcissistic personas in the first place.  And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that means business, resulting in cost savings with l...

Toxic Work Environment

OVERVIEW How can you set up your work life to minimize the effects disgruntled dysfunctional persons have on your work days? Join our upcoming webinar to learn how to deal with toxic co-workers and manage everyday annoyances and aggravations in the workplace. Key points to be covered in the webinar: ·          Spotting the difference between merely disagreeable or difficult, thoroughly disagreeable, and dysfunctional. ·          The difference between passive, assertive, angry and the most dangerous of all - passive aggressive. ·          What to do about bullies, backstabbers, belittlers and the bitter ones.                                         ...

OVERVIEW How can you set up your work life to minimize the effects disgruntled dysfunctional persons have on your work days? We'll cover how to deal with toxic co-workers, from those who are thoroughly disagreeable to those whose conduct may be so extreme to the point of dysfunctional in that they interfere with an employee's abilities to accomplish their goals and company objectives. WHY SHOULD YOU ATTEND Let's face it, annoying people are everywhere and anyone can be annoying in some regard, and someday everyone will be "difficult" for some reason or another. Because even the best of workplaces has everyday annoyances and aggravations. But some co-workers can't seem to adhere to recognized principles of manners, professionalism and teamwork and would be better suited to placement in a kindergarten. Other's behaviour is so over the top that a kindergarten would instantly kick them out. AREAS COVERED Spotting the difference between ...

OVERVIEW How can you set up your work life to minimize the effects disgruntled dysfunctional persons have on your work days? We'll cover how to deal with toxic co-workers, from those who are thoroughly disagreeable to those whose conduct may be so extreme to the point of dysfunctional in that they interfere with an employee's abilities to accomplish their goals and company objectives. WHY SHOULD YOU ATTEND Let's face it, annoying people are everywhere and anyone can be annoying in some regard, and someday everyone will be "difficult" for some reason or another. Because even the best of workplaces has everyday annoyances and aggravations. But some co-workers can't seem to adhere to recognized principles of manners, professionalism and teamwork and would be better suited to placement in a kindergarten. Other's behaviour is so over the top that a kindergarten would instantly kick them out. AREAS COVERED Spotting the difference between merely ...