First Time Supervisor: How to Provide effective Feedback
OVERVIEW In this performance management training for managers , Tonia Morris prepares managers & supervisors for this difficult, yet very important job- performance feedback. In today’s workplace employee feedback is very important so that the employees feel valued and can contribute to the performance process. WHY SHOULD YOU ATTEND In today’s workforce performance feedback is ESSENTIAL as a tool for retention. In a survey conducted by Pew, many employees who left their employers indicated one of the main reasons for leaving was not receiving feedback. AREAS COVERED Participants will walk away understanding the following: How to develop rapport with employees How to provide effective feedback How to provide a collaborative environment How to encourage employee to self-evaluate How to anticipate & manage employee defensiveness, anger and or other emotions LEARNING OBJECTIVES Participants will learn the importan...