Training Doyens

OVERVIEW Behavioral issues in the workplace are inevitable. Whenever you have diverse groups of people working together, issues will arise. That’s because each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their co-workers. In addition to behavioral issues, the negative impact of incivility and bullying in the workplace can affect your organization’s culture in monumental ways. Unresolved behavioral issues often result in loss of revenue, lessening of productivity, stifling of creativity, and the creation of barriers to cooperation and collaboration. WHY SHOULD YOU ATTEND Problematic behavior usually develops over time. As a manager, the more proactive you are in dealing with these problems, the more likely it is that you will increase your chances for a positive outcome. Issues that are avoided or ignored will only fester and grow into resentment. The important issue is not whether there will be conflict in the w...

OVERVIEW Behavioral issues in the workplace are inevitable. Whenever you have diverse groups of people working together, issues will arise. That’s because each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their co-workers. In addition to behavioral issues, the negative impact of incivility and bullying in the workplace can affect your organization’s culture in monumental ways. Unresolved behavioral issues often result in loss of revenue, lessening of productivity, stifling of creativity, and the creation of barriers to cooperation and collaboration. WHY SHOULD YOU ATTEND Problematic behavior usually develops over time. As a manager, the more proactive you are in dealing with these problems, the more likely it is that you will increase your chances for a positive outcome. Issues that are avoided or ignored will only fester and grow into resentment. The important issue is not whether there will be conflict in ...

OVERVIEW Stressful people--they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. Regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable. You may wish they would just go away. The reality is that Stressful People are here to stay. In this upbeat, informative webinar, you’ll learn how to deal with them in a way that’s a win-win for both of you. You will walk out with strategies to: • Identify the three key diagnostic indicators of stressful people • Establish interpersonal contracts to prevent problems • Stand up for yourself without becoming overly aggressive • Keep a positive, healthy mental attitude while dealing with conflict in the workplace • Adapt your working style to mesh with others • Identify and celebrate the strengths of others to achieve greater results WHY SHOULD YOU ATTEND Attend this bootcamp to know how to handle difficul...

OVERVIEW Stressful people--they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. Regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable. You may wish they would just go away. The reality is that Stressful People are here to stay. In this upbeat, informative webinar, you’ll learn how to deal with them in a way that’s a win-win for both of you. You will walk out with strategies to: • Identify the three key diagnostic indicators of stressful people • Establish interpersonal contracts to prevent problems • Stand up for yourself without becoming overly aggressive • Keep a positive, healthy mental attitude while dealing with conflict in the workplace • Adapt your working style to mesh with others • Identify and celebrate the strengths of others to achieve greater results WHY SHOULD YOU ATTEND Attend this bootcamp to know how to handle difficult, s...

OVERVIEW Behavioral issues in the workplace are inevitable. Whenever you have diverse groups of people working together, issues will arise. That’s because each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their co-workers. In addition to behavioral issues, the negative impact of incivility and bullying in the workplace can affect your organization’s culture in monumental ways. Unresolved behavioral issues often result in loss of revenue, lessening of productivity, stifling of creativity, and the creation of barriers to cooperation and collaboration. WHY SHOULD YOU ATTEND Problematic behavior usually develops over time. As a manager, the more proactive you are in dealing with these problems, the more likely it is that you will increase your chances for a positive outcome. Issues that are avoided or ignored will only fester and grow into resentment. The important issue is not whether there will be conflict in ...

There are a variety of direct costs to the organization associated with poorly managed conflict, including, in the worst cases, the loss of customers and good employees. Our upcoming webinar discusses how to handle workplace conflicts and use the right tools and expertise for a better understanding of others, improved solutions to problems or challenges, and major innovation. The webinar covers the following key areas: ·          Identify the top six causes of conflict and which one produces the most problems ·          Define five conflict management styles and match each style to different conflict situations ·          Learn the language of positive communication to reduce negative emotions, especially anger LEARNING OBJECTIVES The crucial issue is not whether conflict, disagreement and difficult people can be avoided; the real concern is how the...

OVERVIEW Conflict is an inevitable part of life. No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient – or a whole host of other not-so-pleasant emotions. Conflict arises when the people we work with have different ideas, perspectives, backgrounds, values, goals or expectations. Yes, conflict can be destructive! It diverts energy from more important activities and issues; it polarizes people and reduces cooperation; and it can produce irresponsible behavior. And conflict can be constructive! It opens up and improves communication; it strengthens working relationships and teamwork; and it leads to better quality decisions and problem solutions. The ability to handle conflict and difficult situations is a great leadership skill. When you are confident in your people management skills, you don’t have to be afraid of disagreement. You don’t have to back away from problems. Instead ...

Stressful people are everywhere and regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable. Our upcoming boot camp discusses how to deal with them in a way that’s a win-win for all. The boot camp covers the following key areas: ·          Learn how to work with the seven most common types of stressful people ·          Conflict management in the workplace  ·          How to deal with conflict with boss LEARNING OBJECTIVES In this up-beat, informative bootcamp, you’ll learn how to deal with stressful people in a way that’s a win-win for both of you. The webinar provides an insight on how to deal with difficult coworkers at work, conflict management in the workplace and how to deal with conflict with boss. WHO WILL BENEFIT Anyone who works with difficult people and wis...