Training Doyens

An effective leader/supervisor/manager knows how to handle difficult workplace situations and how to get the person to say yes to your request by changing their behaviour. Our upcoming webinar discusses how to give and receive constructive feedback, and helps you learn the skills to empower, engage and inspire employees for long term loyalty to you and retention for your organization. The webinar covers the following key areas: ·          Why you need to develop communication/interpersonal skills ·          What creates negative behaviour and workplace dysfunction and how to correct it  ·          What good communication creates and why it is vital to the workplace LEARNING OBJECTIVES In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact,...

In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills. Our upcoming webinar discusses how to engage and inspire employees for long term loyalty and retentionfor your organization. The webinar covers the following key areas: ·          How to identify when you start to lose control ·          Why you need to develop communication/interpersonal skills ·          Leadership styles that create trust negative reinforcement psychology LEARNING OBJECTIVES In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situat...

OVERVIEW What is the issue you are challenged with? Uncontrolled negativebehaviour in the workplace , offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know? Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can’t be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how to handle difficult workplace situations. how to improve your relationships at work WHY SHOULD YOU ATTEND This value packed webinar...