Managing Toxic & Other Employees Who Have Attitude Issues

OVERVIEW Most organizations have employees who on occasion: • Complain & gossip excessively • Use inappropriate language • Are mildly insubordinate But Toxic Employees have interpersonal styles that demonstrate a pattern of counter-productive work behaviors. While Emotionally Intelligent employees being aware of their feelings & those of others exhibit a pattern of appropriate self-management. The toxic employee problem is surprisingly prevalent with research showing: • 95% of employees have & 64% are currently working with a toxic employee • 50% of employees have thought of quitting & 12% did because of a toxic employee • 25% of employees have reduced their work effort due to a toxic employee • 20% of employees feel they are a target weekly & 10% of employees see toxic behavior daily Toxic employees cause significant overt, covert, people-related &...