Training Doyens

OVERVIEW Your employee retention rates will be much greater with engaged employees. An engaged employee will be far more productive than one who has checked out.  Management needs to learn how to keep high potential employees and keep them engaged. The most common way to learn whether your staff is engaged is through surveys.  If they are not engaged it is important to find the root cause and take corrective action. In order to get to the root cause you must ask the right questions. We will focus on asking the right questions. We will talk about the difference between satisfaction and engagement.  We will discuss the importance of employee loyalty and customer loyalty and retention. How to, when to, and what to do with the survey will be included WHY SHOULD YOU ATTEND Retaining your best employees and reducing turnover is an objective of every progressive HR department.  Those organizations with higher than acceptable turnover are always looking for...

OVERVIEW Jack Appleman, corporate writing instructor and top-selling author, will lead you through a dynamic, fast-paced webinar. You’ll practice his time-tested strategies with challenging exercises and walk away with the confidence to write clear, concise and compelling text that will help you achieve your desired results. WHY SHOULD YOU ATTEND Whether you’re a manager trying to engage employees, a job seeker trying to break through the clutter, or a business owner promoting your services, effective writing will drive better outcomes. Employee Management AREAS COVERED Get simple—get powerful Be concise—dump your trash Grab attention—be compelling Master emails—boost productivity  Persuade readers—tap their WIIFM (What’s in it for me?) LEARNING OBJECTIVES At the end of this session, you will be able to: Tap your natural communication instincts to simplify the writing process. Craft engaging messages that grab attention and persuade readers...