Training Doyens

OVERVIEW What is the cost when we don’t? Indifference, an appearance of a lack of respect for others and self-respect for the person. Uncivil behavior, (rude, uncaring) left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to workplace gossip, harassment, rumors, and then to bullying, and ultimately, what we see too much in the news every day now, disrespectful behavior, sexual harassment and negative work environment. This workplace civility training program covers how you can communicate the best attributes of respect and civil, conscious, caring behavior to and by everyone.  The payback is better relationships and client appreciation. WHY SHOULD YOU ATTEND The world has changed this year. Respect is now how we interact, or don’t, with everyone, how we care about how we can impact others in a very negative way. Respect and civil behaviors now is: social distancing, self-isolation, containment, testing, PPE, curb side picku...

Overworked, disengaged and undisciplined staff does more harm to your reputation and employee productivity than you can afford. Our upcoming webinar discusses how to deal with gossip in the workplace, how to change the behavior, and how to make employees to be solution oriented.   The webinar covers the following key areas: ·          Understand what creates disrespectful behavior in the first place and what it escalates to ·          Exercise the power of choice with the eight options you have ·          Practice the world’s two most powerful skills for gaining control of the situation LEARNING OBJECTIVES A negative, destructive, disruptive culture starts when any bad behavior; verbal, written or viewed, does not get challenged and stopped. You cannot afford this action that leads to a bad reputation, negative news coverage, staff resignations, a...

OVERVIEW Behavioral issues in the workplace are inevitable. Whenever you have diverse groups of people working together, issues will arise. That’s because each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their co-workers. In addition to behavioral issues, the negative impact of incivility and bullying in the workplace can affect your organization’s culture in monumental ways. Unresolved behavioral issues often result in loss of revenue, lessening of productivity, stifling of creativity, and the creation of barriers to cooperation and collaboration. WHY SHOULD YOU ATTEND Problematic behavior usually develops over time. As a manager, the more proactive you are in dealing with these problems, the more likely it is that you will increase your chances for a positive outcome. Issues that are avoided or ignored will only fester and grow into resentment. The important issue is not whether there will be conflict in ...

OVERVIEW Whatever happened to respect and civil behavior? What is the cost when we lose both? Uncivil behavior, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to gossip in the workplace , rumors, and then to bullying in the workplace, harassment and ultimately, what we see too much in the news every day now, sexual harassment. Overworked, disengaged and undisciplined staff does more harm to your reputation and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. The cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Is it you or is it the other person that is the real problem? Respect comes from dealing with the situation when it becomes evident. This presentation is about dealing with gossip in the workplace, how to change the behavior, and how to make employees to be solution o...

Dealing with gossip in the workplace OVERVIEW Whatever happened to respect and civil behavior? What is the cost when we lose both? Uncivil behavior, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to gossip in the workplace, rumors, bullying in the workplace , harassment and ultimately, what we see too much in the news every day now, sexual harassment. Overworked, dis-engaged and undisciplined staff does more harm to your reputation and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. The cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Is it you or is it the other person that is the real problem? Respect comes from dealing with the situation when it becomes evident. This presentation is about dealing with gossip in the workplace, how to change the behavior, and how to m...

Over-worked, dis-engaged and undisciplined staff does more harm to your reputation and employeeproductivity than you can afford. Our upcoming webinar discusses how to produce and deliver a caring, supportive, engaging and empowering, stress free and productive environment, consistently. bullying in the workplace The webinar covers the following key areas: ·          Exercise the power of choice with the eight options you have ·          Practice the world’s two most powerful skills for gaining control of the situation ·          Learn how to calm down destructive behavior by using empathy and direct communication LEARNING OBJECTIVES A negative, destructive, disruptive culture starts when any bad behaviour; verbal, written or viewed, does not get challenged and stopped. You cannot afford this action that leads to a bad reputation, negative news c...