Writing SOP’s for Human error assessment and reduction technique (HEART)

OVERVIEW Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. SOP’s for Human error assessment and reduction technique WHY SHOULD YOU ATTEND Human error reduction starts at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behaviour and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed. This webinar offers practical approaches to address good procedure writing practices to reduce the likelihood of procedures. AREAS COVERED SOP writing outline content The reason of procedures Regulatory compliance background Universal purpose of procedures The Human perspective Human error as a root cause...