Cross Training and Job Rotation: Key Benefits and Best Practices for Implementing an Effective Program
OVERVIEW Fast change and unexpected “pivots” can require that your staff “turn on a dime” and get work done that they have never had to do before. Design in elements of successful employee skill “cross training” and be ready to handle emergencies! In the past, a job rotation program and cross training were used as common leadership development methods in large organizations. Now proven steps that made these experiences work are being used for other key positions within companies so that organizations have available bench strength and talent pools available when labor is needed in key areas. They are also being used to cross-train staff who may be needed during temporary vacancies, such as illnesses or medical leaves. Business disruptions can occur when companies do not have the right employees available at the right time. Employees resign or are taken away from key positions for other reasons, such as business growth or leaves. Beyond the business needs, cross training an...