Webinar Training on Positive Strategies for Dealing with Difficult People: Identify, Assess and Resolve Most Conflicts
OVERVIEW Have you ever reached the point where you just want to throw your hands up and yell, “What’s wrong with these people?” Our upcoming webinar discusses how to deal with difficult people at work and how to overcome the communication disjunctions that fuel the frustration fires. The webinar covers the following key areas: · Dealing with the Eeyore of your team (naysayers) · How to persuade without manipulation · How to use the Socratic method for a paradigm shift LEARNING OBJECTIVES How to work with difficult coworkers and still get something done. WHO WILL BENEFIT Leaders Administrative professionals Teachers Anyone in an office environment Parents SPEAKER With more than 20 years of experience in the corporate/techworld, Mélanie has learned hands-on the importance of clear, conci...