Make Employees Your Competitive Advantage in the Marketplace
OVERVIEW When employees start work each day, they make a simple yet profound decision with unparalleled impact on the success of the organization: “How hard am I going to work today?” Organizations succeed by creating an environment where employees give discretionary effort on a regular basis. Incorporating discretionary effort environment in human resource management strategy and practice means employees can freely give their ideas and opinions, understanding that not all of their suggestions will be implemented. In this environment, one can see employees as a source of competitive advantage because they are creative as they search for and find solutions to customers’ wants and needs, they take responsibility and are accountable. It is an excellent way to make employees your competitive advantage in the marketplace. The amount of discretionary effort employees give determines the innovation of the organization, the goals and objectives achieved, and the increa...