How to Make Difficult Conversations Easier
OVERVIEW Whether you are at work or home, we typically want to run fromdifficult conversations. Common behaviors include nervousness, hesitation, shaking and even crying as we bump up against those challenging thoughts about what to say, do, or how to act. But new research is showing us that difficult conversations themselves can not only be overcome, but that the emotions that accompany them can be shifted or even eradicated. This session will not only cite the new data around difficult conversations, but give you a road map to make them easier, relaxed, and perhaps even more desirable. WHY SHOULD YOU ATTEND You should attend if you have fear around difficult conversations, uncertainty about what to say or doubt your ability to manage and move them in the direction you would like them to go. Conflict Management AREAS COVERED Topics covered include: Why we run from the conversations we need to have most What the new data is showing us about ourselves How we can u...