Training Doyens

OVERVIEW We often spend more time with our coworkers than our families. But some coworkers are so outstandingly disagreeable every day and in every way that they spoil our very enjoyment of work. So how can you set up your work life to minimize the effects these disgruntled dysfunctional persons have on your work days? We'll cover how to deal with toxic co-workers, from those who are thoroughly disagreeable to those whose conduct may be so extreme to the point of dysfunctional in that they interfere with an employee's abilities to accomplish their goals and company objectives. WHY SHOULD YOU ATTEND Let's face it, annoying people are everywhere and anyone can be annoying in some regard, and someday everyone will be "difficult" for some reason or another. Because even the best of workplaces have everyday annoyances and aggravations. But some coworkers can't seem to adhere to recognized principles of manners, professionalism and teamwork and would b...

OVERVIEW Stressfulpeople --they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. You may wish they would just go away. The reality is that stressful people are here to stay. In this up-beat, informative webinar, you’ll learn about dealing with difficult personalities in a way that’s a win-win for both of you. You will learn how to: Identify the three key diagnostic indicators of difficult people  Work with the four most common types of stressful people  Establish interpersonal contracts to prevent problems  Stand up for yourself without becoming overly aggressive  Understand the most powerful needs of stressful people Remain calm when you are tempted to strangle the chronically difficult people in your life Develop a strategy for bringing out the best in the difficult people with whom you work so you can have productive working relationships with them. WH...