Training Doyens

OVERVIEW Employee conflict and workplace issues cost organizations money, morale and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflict with a co-worker caused by the tasks of the job and relationships with co-workers. You will learn how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, confronting employees in conflict and dealing with common issues of conflict at all levels of the organization will be considered. WHY SHOULD YOU ATTEND Learn how to resolve conflict between two employees. There are natural biological tendencies we all possess to help us do so. Conflict is a natural part of life and the work environment. Nonetheless, there are methods that can be learned to effectively handle conflict. By attending this webinar, participants will  overcome the fear ...

OVERVIEW Employee conflict and workplace issues cost organizations money, morale and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflict with a co-worker caused by the tasks of the job and relationships with co-workers. You will learn how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, confronting employees in conflict and dealing with common issues of conflict at all levels of the organization will be considered. WHY SHOULD YOU ATTEND Learn how to resolve conflict between two employees. There are natural biological tendencies we all possess to help us do so. Conflict is a natural part of life and the work environment. Nonetheless, there are methods that can be learned to effectively handle conflict. By attending this webinar, participants will  overcome the fear ...

OVERVIEW HR metrics should not be developed in a silo or owned exclusively by human resources. To be of value, HR metrics should measure the business factors that are important to the organization - not just HR and should be co-owned by HR and the C-suite, other departments, and line managers. The right or best metrics are HR metrics that incorporate the input of stakeholders and contribute to informed decision-making. From this perspective, HR metrics should be predictive and action oriented. HR metrics that do not assist organizational decision making are of little value. The issue is not the number of metrics. As Albert Einstein noted: “Everything that counts can’t be measured and everything that can be measured does not count.” Thus, the measurement of business outcomes is a critical component of the HR audit process. Your organization’s HR analytics and metrics should help you assess the value and contribution of your organization’s human capital; should focus your organ...

The more help you give to a new employee, the faster you can get them up to speed and help them be an active contributor to your organization.Our upcoming webinar discusses how to effectively onboard employees at all levels and what are the roles and responsibilities of human resources professionals . The webinar covers the following key areas: ·          The basics: creating comfort for the entry-level new employee and others ·          Employee onboarding best practices for the person not in your location ·          Employee onboarding for those who have prior work experience LEARNING OBJECTIVES Because the more help you give or receive as a new employee the faster you can get up to speed and be an active contributor to your organization. This course is especially important for anyone responsible for helping another person get acclimated and for deve...

8 Important HR Statistics  

People are increasingly looking for personalized user experiences in every field, where they can mold things and situations as per their personal preferences, interests, and needs. The same goes for employees as well who are bringing their unique needs to the table and are expecting personalized experiences at work. Human resources functions evolve continuously with changing trends and regulations and now they can no more rely on a “one-size-fits-all” approach for  talent management . Organizations are now focussing more on providing tailored work experiences to their employees. And, with the growing demand for personalization in the workplace, experts also believe that this particular trend can be instrumental in bringing together the skillsets of a diverse workforce and has the potential to improve engagement, retention and workplace interactions. How Segmentation Differs from Personalization? Many organizations have successfully personalized client experiences but have...

In today's highly competitive work environment many operations formerly performed by experts or even whole organizational units, no longer have these resources and the management now calls on individuals to perform these special assignments. Our upcoming boot camp discusses project management skills for administrative professionals, non-project managers and HR professionals that have a track record of success. The boot camp covers the following key areas: ·          Articulate the crucial “business problem” you will solve ·          Throw out your “to-do” list and organize tasks easily into logical groups in a plan ·          Build your fundamental project management knowledge ·          Track progress and get back on track quickly when things slip ·          Demonstr...

Basic project management skills are not enough for continued success. Our upcoming webinar discusses advanced skills to balance day-to-day work as well as special assignments or projects, while avoiding major pitfalls and keeping projects on time and budget. The webinar covers the following key areas: ·          Project management skills to lead projects successfully ·          Meeting challenges with stakeholders, dispersed teams, and virtual teams ·          Implementing lessons learned throughout the project LEARNING OBJECTIVES As a result of this webinar on advanced best practices for human resources professionals, you will be able to: Build on your fundamental project management knowledge Hone organizational skills and project management skills Communicate even more effectively Avoid major project pitfalls Meet project objectives Brin...