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Skill Gaps : Overcoming the Deficit of Skilled Workers

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OVERVIEW Workforce skills area is a priority for any business looking to remain competitive in the current economic landscape. The importance of skill development cannot be underestimated as it benefits employers through improved costs, greater customer satisfaction and increased profitability. Skill gaps in the workplace are self-defined by employers when they perceive that an employee lacks certain skills, which is preventing him from being fully proficient in his job role. Additionally, skills gaps are defined as the difference between skills that employers want or need, and skills their workforce offers. Knowing how to conduct a skills gap analysis helps organizations identify skills they need to meet their business goals. Skill gaps in the workplace can occur at an individual, departmental, and organizational level at any time because staff lack critical skills required to complete a task successfully, or non-critical skills (skills that are not essential but would ena...