Training Doyens

While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. Our upcoming webinar discusses how to manage highly sensitive employees and the techniques for understanding emotions and speaking responsively. The webinar covers the following key areas: ·          Recognize when words, body-language or actions are hurting or scaring someone ·          Steps for modifying your approach for effectively communicating with employees so that you can get better results ·          Help create an environment that is positive, reinforcing and productive for all in your organization LEARNING OBJECTIVES While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. ...

OVERVIEW Today’s work force consists of people from all over the world, with many different cultures and ways to communicate. What might seem  Ok  in one culture might be highly offensive, or even frightening in another. We need to find the balance between honest and sometimes critical communication with the recognition that what we mean mildly might be received as extremely harsh. This problem is compounded by the conflicting values of constructive criticism and micro-aggression — needing safe places. Some people have been raised as  “hot house flowers”  unaccustomed to criticism from parents or teachers. Yet, the leadership and management today is being taught the importance of encouraging critical and often divergent points of view. In this webinar we will share examples of how these differences manifest themselves and offer suggestions for how managers can find a balance. Tips for recognizing when they are dealing with people who are reacting personal...