Training Doyens

Employee satisfaction is directly linked to customer retention which is why organizations must put an effort to keep their employees satisfied and motivated. Our upcoming webinar discusses techniques for keeping the employees engaged and motivated and reveals how it ultimately increases profits. The webinar covers the following key areas: ·          Learn the five levels of engagement, where everyone stacks up in loyalty to their organization and co-workers, and how each level affects the other four. ·          Apply the 3 cornerstones that make up a culture of engagement and understand the main reasons your good employees leave — and how to keep the good ones. ·          Learn how to engage motivate and inspire employees by bringing out their best attributes and behaviors with the S.A.M. methodology. how employee engagement increases profits LEARNIN...

OVERVIEW There is a direct link between employee satisfaction and customer retention. Accountability, with engagement equals profitability. When everyone gets that ‘they are the customer experience’ no matter what their function, you connect at an accelerated level that you need to differentiate yourself from the competition. This webinar explains the top employee engagement strategies and explains the impact of employee engagement on performance. WHY SHOULD YOU ATTEND Businesses can't afford the cost of disengaged employees. When employees are not reminded of their value to the organization, or see that they have a viable future there, or always question the leadership abilities of their supervisors, trust is lost, engagement falters, and a downward spiral begins; your reputation in the community is lowered as a place to do business and as a place to work. Quality suffers which can lead to injuries and expensive repairs or replacements, generating higher costs. By at...

OVERVIEW Some organizations have “cultures” tied to previous generations even though the current workforce is mostly Gen Xers, Millennials and some Boomers. How will this Gen Z (centennials) fit into this organizational culture? Also, how to manage different generations and agediversity in the workplace ? WHY SHOULD YOU ATTEND The importance of understanding the different generational perspectives on career, feedback, leadership, teams, and communication is the key for employee engagement.  It is the key for leaders to understand how to “manage” generational differences in the workplace and “lead” different generations. Leaders are role models and need to support employee engagement and motivate employees to improve performance and engagement. AREAS COVERED This presentation defines the generational differences in the workplace; it explains the key characteristics and provides tips for managing each generational cohort. Each generation has been influenced by key even...