Using the Balanced Scorecard to Create Better Performance
OVERVIEW Using the balanced scorecard to create better performance is not a new approach. However, not enough companies understand the importance of a balanced scorecard. This session will cover how to create a balanced scorecard. We will also cover the balanced scorecard performance measurement system including how to survey the key deliverables for success, how to measure them, how to set standards, and how to assign values to each. WHY SHOULD YOU ATTEND Organizations today have many performance requirements. It is just not as simple as focusing on delivering more sales or keeping the department staffed. Getting and maintaining top performance in multiple categories means that managers must have multiple focuses. The goals of the organization including the rewards systems must be aligned with these “BALANCED” results. If a balanced approach is not followed an employee may focus on one thing at the expense of another. For example, a ...