10 Areas Employees Should Work On to Improve Performance
Employee Performance
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How to Improve Your Listening Skills to Make Communications More Effective
Listening Skills While communicating, we mostly focus on what we would say when the other person stops talking. We are constantly forming our own responses in our minds and in the process we don’t pay full attention to what the other person is saying. We often put a lot of effort in sharpening our speaking ability and practically ignore the significance of listening skills. Active listening, which is more than just hearing,is as important as speaking. In business, it is the key to effective work relationships . Be it your employees, or the management or your customers, good listening skills can positively impact your interactions. Everyone wants to be heard and understood and if you can provide them with that very opportunity by listening to them carefully, you would be rewarded with loyalty and trust. Let’s discuss a few techniques to improve your listening skills: Concentrate You cannot multitask while listening. For active listening, whether on phone or in-person, ...