Training Doyens

OVERVIEW HR metrics should not be developed in a silo or owned exclusively by human resources. To be of value, HR metrics should measure the business factors that are important to the organization not just HR and should be co-owned by HR and the C-suite, other departments, and line managers. The right or best metrics are HR metrics that incorporate the input of stakeholders and contribute to informed decision-making and strategic planning. From this perspective, HR metrics should be predictive and action oriented. HR metrics that do not assist organizational decision making are of little value. The issue is not the number of metrics. As Albert Einstein noted: “Everything that counts can’t be measured and everything that can be measured does not count.” Thus, the measurement of business outcomes is a critical component of the HR auditing process. Your organization’s HR analytics and metrics should help you assess the value and contribution of your organization’s human capital;...

OVERVIEW HR metrics should not be developed in a silo or owned exclusively by human resources. To be of value, HR metrics should measure the business factors that are important to the organization not just HR and should be co-owned by HR and the C-suite, other departments, and line managers. The right or best metrics are HR metrics that incorporate the input of stakeholders and contribute to informed decision-making and strategic planning. From this perspective, HR metrics should be predictive and action oriented. HR metrics that do not assist organizational decision making are of little value. The issue is not the number of metrics. As Albert Einstein noted: “Everything that counts can’t be measured and everything that can be measured does not count.” Thus, the measurement of business outcomes is a critical component of the HR auditing process . Your organization’s HR analytics and metrics should help you assess the value and contribution of your organization’s human capital; s...

Are you concerned about people on your project teams not knowing enough about how to effectively manage a project? Our upcoming webinar discusses tips and techniques for handling project needs, tracking positive outcomes, managing others’ expectations and handling many more aspects of a project to make it successful. The webinar covers the following key areas: ·          Understand the essentials of project management ·          Create the necessary plans which will allow you to more effectively manage projects ·          Keep content, process and structure on track to produce positive outcomes LEARNING OBJECTIVES By attending, you will understand how to even more effectively: • Understand the essentials of project management • Plan for identifying project needs • Practice scheduling and teaming • Create the necessary plans which will allow you...

OVERVIEW How do we manage projects and customer relationships effectively ?  How do we understand the full scope of a customer “project”?  How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects?  To whom do we delegate specific responsibilities and when?  These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing. WHY SHOULD YOU ATTEND Would you like to get more (or all!) of the projects you manage on time and on budget? Are you concerned about people on your project teams not knowing enough about how to effectively manage a project? What about yourself? Would you like some help to more effectively manage your projects? Would you like to more effectively manage others’ expectations? If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us a...

Keeping the projects on time and budget is essential not only for their efficient completion but also for earning credibility and more business for the organization. With competition becoming more intense in the business world, companies today need highly skilled project managers to meet the goals and exceed expectations. Statistics suggest that only 57% of projects are completed within budget (without any additional funding) and only 51% successfully maintain the original schedule. Project management is also one of the hottest skills in the business world today and although the number of jobs is growing exponentially, a huge number of candidates lack the crucial skills which is creating a talent gap. Regardless of the type of project, there are certain core skills needed for project management to ensure successful completion and delivery. And, when the budget is limited and timeline is short, the task becomes even more challenging. Be it any industry, the demand for project ma...

Steven Laurenz Principal Consultant, BioPhia Consulting Inc Years of Experience:  15+ years Areas of Expertise:  Quality by Design, Risk Management, and Quality Assurance Steven Laurenz , Principal Consultant – BioPhia Consulting Inc., has over 25 years of technical leadership experience in product development, process development, technology transfer, and process optimization. He is skilled in taking new products from early laboratory stage to successful manufacturing launch. He is an expert in integrating Quality by Design and risk management into product development. He has proven experience in establishing a Quality System for a R&D Quality Assurance organization. Steven has headed product development departments at Abbott Laboratories and AbbVie Inc. and held leadership positions in numerous technical consortium.Steven Laurenz holds an M.S. in Chemical Engineering from the Michigan State University

Ronald Adler  Ronald Adler President-CEO, Laurdan Associates, Inc Years of Experience:  42+ years Areas of Expertise:  HR Audits, Risk Management, Unemployment Insurance, and Employee Survey Ronald Adler  is the president-CEO of Laurdan Associates, Inc., a veteran-owned, human resource management consulting firm in Rockville, Md., specializing in HR audits, employment practices risk management, benchmarking and HR metrics, strategic HR, employee surveys, and unemployment insurance issues. Mr. Adler has more than 42 years of HR consulting experience working with U.S. and international firms, small businesses and non-profits, insurance companies and brokers, and employer organizations. Mr. Adler is a consulting expert on work force, employment practices, and unemployment insurance issues to Bloomberg BNA, HR Magazine, and other publications and newspapers across the country. His research findings have been used by the Federal Reserve Board, the Equal Em...

Rayleen M. Pirnie  Rayleen M. Pirnie Owner, RP Payments Risk Consulting Services, LLC Years of Experience:  20+ years Areas of Expertise:  Payments Rules, Risk Management, and Information Security Rayleen M. Pirnie , AAP is the founder and primary consultant of RP Payments Risk Consulting Services, LLC, a Missouri-based consulting firm that provides payments strategy and risk management advisory services across several sectors. She has almost two decades of experience in payments rules, risk management, and information security. She advises boards, C-Suite executives, and payments professionals on payments vulnerabilities, cyber-security, and processing strategies to align the organizations processes with payment network rules and regulator guidance. She analyses organizational strategies and processes to identify risk, recommend sound risk management practices, and assess an organizations payment security posture. She is an Accredited ACH Professional and...

Marc Perl  Marc Perl  Owner, Teknowlogy Associates Years of Experience:  30+ years Areas of Expertise:  Risk Management, Data Security, Software Development and Quality Assurance, and Payments Processing Marc Perl  brings over 30 years of professional experience to Teknowlogy Associates. Marc's diverse experience includes risk management, payments processing, data security, product development, software development and software quality assurance. During 20 years at Visa, he was a key member of Visa's Risk Management team, where he developed and managed the compliance program for the Payment Card Industry Data Security Standard (PCI DSS) as part of the  Cardholder Information Security Program (CISP) . Marc led the team that developed the business requirements for Visa's Point-to Point Encryption (P2PE) solution. Marc continues to conduct risk reviews at financial institutions and processors globally. As a merchant acquiring expert, Marc built...

John Manzella John Manzella Founder, ManzellaReport.com Years of Experience:   20+ Years Areas of Expertise:  Global Business, Emerging Risks and Latest Economic Trend John Manzella  is a world-recognized author and speaker on global business, competitive strategies, and the latest economic trends. His valuable insight, analysis and strategic direction have been vital to many of the world's largest corporations and associations preparing for the business, economic and political challenges ahead. John's speaking topics can be customized an include international business and investment, U.S. and global economics, business trends and emerging risks, skills and workforce, and U.S. economic and trade policy. He has written hundreds of articles and several books, including Global America: Understanding Global and Economic Trends and How To Ensure Competitiveness, Grasping Globalization:  It’s Impact and Your Corporate Response, and Mexico & NAFTA...

Daniel A Clark Daniel A Clark Director of Internal Audit- Washington Trust Years of Experience:  30+ years Areas of Expertise:  Audit and Risk Review Dan  has over 30 years in financial service industry.  Beginning his career in 1982 and spending over 25 years within Citibank, he was exposed to national and international banking, primarily focusing in consumer, small business and retirement services.  During his last 12 years at Citibank, he was an active leader in the Audit and Risk Review department.  His audit and risk career at Citibank culminated when he resided in Miami and Mexico City and was responsible for auditing all $400B consumer banking activities located in Latin America, including the largest bank in Mexico, Banamex. After leaving Citibank, Dan has held senior audit positions in First Union (Director of Consumer Bank Auditing), USAA, (Chief Auditor), Sterling Financial Services (Chief Auditor) and GE Capital (Director of Prof...