How Leaders Can Create a Culture of Everyday Civility That Means Business
OVERVIEW What will be discussed? Toxic personalities at work not only create personal angst and get under our skin, they also cost money. Our upcoming webinar discusses what leaders can do to restore everyday civility in their organizations and successfully deal with them. What you’ll learn? · How giving feedback to a toxic star is painful, but it can be done quite effectively · How to integrate these strategies into daily practice for organizational culturemanagement · How to stop toxic people in their tracks and reinforce respectful engagement LEARNING OBJECTIVES In a landmark 3-year national study of over 400 individuals on what makes toxic people tick, Dr. Mitch Kusy uncovers why 94% of the workforce has dealt with them unsuccessfully as well as how they erode our personal well being, team performance, and t...