Training Doyens

OVERVIEW What is the issue you are challenged with? Uncontrolled negative behaviour in the workplace, offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know? Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can’t be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how to handle difficult workplace situations. WHY SHOULD YOU ATTEND This value packed webinar provides you the must-know strategies on...

In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situation you encounter. Our upcoming webinar discusses how to handle difficult workplace situations and how to get the person to say yes to your request to change their behavior. The webinar covers the following key areas: ·          What creates negative behavior and dysfunction in the workplace and how to correct them ·          What good communication creates – and is vital to the workplace ·          3 core strategies in relationship development LEARNING OBJECTIVES In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to enga...

OVERVIEW What is the issue you are challenged with? Uncontrolled negative behaviour in the workplace , offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know? Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can’t be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how to handle difficult workplace situations. WHY SHOULD YOU ATTEND This value packed webinar provides you the must-know strategies on h...

An effective leader/supervisor/manager knows how to handle difficult workplace situations and how to get the person to say yes to your request by changing their behaviour. Our upcoming webinar discusses how to give and receive constructive feedback , and helps you learn the skills to empower, engage and inspire employees for long term loyalty to you and retention for your organization. The webinar covers the following key areas: ·          Why you need to develop communication/interpersonal skills ·          What creates negative behaviour and workplace dysfunction and how to correct it  ·          What good communication creates and why it is vital to the workplace LEARNING OBJECTIVES In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact,...

OVERVIEW What is the issue you are challenged with? Uncontrolled negative behaviour in the workplace , offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know? Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can’t be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how to handle difficult workplace situations. how to give and receive constructive feedback WHY SHOULD YOU ATTEND This value packed ...

Giving feedback to employees OVERVIEW An effective leader/supervisor/manager knows how to handle difficult workplace situations and how to get the person to say yes to your request to change their behavior. Our upcoming webinar discusses how to handle negative behavior in theworkplace through constructive feedback . The webinar covers the following key areas: ·          How to identify when you start to lose control and why you need to develop communication/interpersonal skills ·          What creates negative behavior and workplace dysfunction, and how to correct it ·          Leadership styles that create trust and 3 core strategies in relationship development LEARNING OBJECTIVES In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and ...