Practical Approaches to Managing Toxic Personalities at Work: What Every HR Professional Should Know
OVERVIEW
Who are toxic personalities?
“They are often known as narcissists, bullies,
and clever chameleons who knock down, but kiss up,” said Dr. Kusy, author of his newly released
book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial
and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in
public and private as their modus operandi. Leaders feel the angst they cause,
but are often unaware of how prevalent they are or how much they cost—in terms
of money and team performance.
Dr.
Mitch Kusy will show you how to calculate financial costs of toxic employees inthe workplace, as well as innovative and simple recruiting practices to avoid
hiring these narcissistic personas in the first place. And what about those 51%
of employees who are likely to quit because of a toxic person? Stay tuned for
his innovative use of the exit interview that means business, resulting in cost
savings with less turnover.
He
tackles the two top questions he has received from many HR professionals: How
to deal with a toxic boss at work? How to help organizations design cultures of
everyday civility that mean business?
WHY
SHOULD YOU ATTEND
- FEAR: Strategies are easier when your toxic person has
performance problems, but what about leadership fears when toxic
individuals are your organizational stars?
- UNCERTAINTY: Mitch shares how giving feedback to a toxic
person is painful because of the uncertainty of results, but it can be
done quite effectively.
- DOUBT FACTORS : He removes many of our doubts in this webinar by
demonstrating how to integrate these strategies into daily
practice—building new norms of respectful engagement that offset toxic
behaviors. Positive organizational cultures are designed one strategy and
one person at a time. He relates this through rich examples, robust
practices, and clear strategies—all formed from Dr. Kusy’s research and
evidence-based methods.
AREAS
COVERED
- 92%
of employees rated the range of severity of toxic work behaviors 7 to 10
on a 10-point scale: What are best practices to reduce the severity of
these behaviors?
- 94%
of employees have worked with a toxic person in the past 5 years: How to
manage a toxic employee and what are benchmarked ways for intervention?
- 87%
reported that team climate worsened: How can you assess team climate with
a simple and innovative assessment tool and how to formulate better
strategies for employee performance management?
- 51%
of your organization’s top talent is likely to quit because of a toxic
person: What are top leadership strategies to reduce this turnover?
- 90%
of your customers who witness a toxic interchange between two employees
tell others: How can leaders prevent the erosion of your business?
- 6%
of individuals impacted by a toxic person ever filed a formal complaint:
What can leaders do to increase this low reporting percentage?
LEARNING
OBJECTIVES
With
a focus on HR perspectives, Dr. Mitch Kusy shares his extensive 3-year national
study that he conducted with over 400 individuals on toxic personalities.
Mitch’s heavily researched protocol will demonstrate the top 12 strategies HR
professionals should engage with to deal with toxic employees in the workplace
and establish cultures of everyday civility.
What
can HR professionals do to both deal with them once they are in your
organization, as well as how to prevent these Dr. Jekyll and Mr. Hydes from
ever entering your company?
Enter this riveting webinar!
WHO
WILL BENEFIT
- All
industries—profit, non-profit, government, healthcare, education, etc.
- Human
resource professionals
- Talent
development professionals
- Counselors
- Coaches
- Organization
development professionals
SPEAKER
Dr. Mitchell Kusy and his colleague have conducted, Dr.
Kusy has traveled the world sharing not only their cutting-edge research on
toxic personalities, but just as importantly—what to do about it. A 2005 Fulbright Scholar in Organization Development,
Dr. Kusy is a professor in the PhD. Program, Graduate School of Leadership
& Change, Antioch University.
Use Promo Code XMSNY19 and get flat 20% discount on all purchases.
To Register (or) for more details please click on this below
link:
Email: support@trainingdoyens.com
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+1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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