Training Doyens

Uncivil behavior in the workplace, left unaddressed, increases turnover, lowers productivity and begins a downward spiral you and your employees can’t afford. Our upcoming webinar discusses how to produce and deliver a caring, supportive, respectful, engaging, empowering, stress free and productive environment, consistently, in the workplace. The webinar covers the following key areas: ·          Understand what creates bad behavior in the first place and what it escalates to ·          Practice the world’s two most powerful skills for gaining control of the situation ·          Learn how to calm down destructive behavior by using empathy and direct communication LEARNING OBJECTIVES Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work ...

Employee satisfaction is directly linked to customer retention which is why organizations must put an effort to keep their employees satisfied and motivated. Our upcoming webinar discusses techniques for keeping the employees engaged and motivated and reveals how it ultimately increases profits. The webinar covers the following key areas: ·          Learn the five levels of engagement, where everyone stacks up in loyalty to their organization and co-workers, and how each level affects the other four. ·          Apply the 3 cornerstones that make up a culture of engagement and understand the main reasons your good employees leave — and how to keep the good ones. ·          Learn how to engage motivate and inspire employees by bringing out their best attributes and behaviors with the S.A.M. methodology. how employee engagement increases profits LEARNIN...