Training Doyens

OVERVIEW Organizations, these days, have multi-generational and multi-cultural workforces, and miscommunications could lead to workplace conflict, production errors and customer complaints. Where Bruce Lee discusses communication success strategies and negotiating tactics. The webinar provides a clear and deep understanding about: ·          Identifying someone’s preferred communication style ·          Tools to communicate more effectively ·          The signs of your strengths and weakness LEARNING OBJECTIVES Miscommunication is the #1 cause of workplace conflict, production errors, low morale, customer and employee complaints and poor teamwork. To be effective at work you need to speak up, be heard and have your messages acted upon. When you do, you create that quality called trust, that is the engine of high performance. WHO WILL BENE...

Chris Devany discusses how to be a good listener, receive and provide constructive feedback, and resolve conflicts in the workplace. The webinar provides a clear and deep understanding about: ·         What is the value of listening? ·          How to give constructive feedback? ·         Characteristics of effective coaches Communication Skills Training LEARNING OBJECTIVES By attending, you will understand how to even more effectively: Listen actively Receive and provide constructive feedback Resolve conflicts Coach and mentor WHO WILL BENEFIT CEO Senior Vice President Vice President Executive Director Managing Director Regional Vice President Area Supervisor Manager About the Speaker: Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which foc...

OVERVIEW Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them, and setting the standards in highly adhered to on-boarding and training standards. WHY SHOULD YOU ATTEND In this presentation you will develop a strategy of communication success that includes identifying someone’s preferred communication style so you can meet them where they are communicating from, see all the tools you have available to communicate more effectively, adapt sound negotiating tactics that generate results, and learn what the signs of your strengths and weakness are. AREAS COVERED All we have in common with anyone and everyone else, is this skill called communication. It matters that we say it right and that the listener hears it right. With multi-...

OVERVIEW In order to function at maximum effectiveness, a manager must master critical communication skills , including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. WHY SHOULD YOU ATTEND Are you concerned about how others are receiving you as a manager?   Could you use a communication skills “refresher”, to perhaps help you take a new approach to your direct reports you find especially challenging? Would you like to leverage your value to your manager and to your organization? If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members’ and team’s performance, adding to the bottom-line! Communication Skills Training AREAS COVERED Effective Listening / Unde...