Training Doyens

What will be discussed? Investigative documentation is the evidence of action taken in response to a complaint and is critical for preventing lawsuits and minimizing liability. Our upcoming webinar discusses the basics of investigative report writing, the dos and don’ts, and the elements of the final report. What you’ll learn? ·          To plan the investigative report writing ·          To document the rationale behind your investigative opinions such as how you determined credibility and reached conclusions ·          To determine the appropriate technique for documenting workplace investigations, in relation to resources accessed online and hard copy resources LEARNING OBJECTIVES Learn the basics of investigative report writing and how it is crucial for minimizing liabilities and avoiding lawsuits. The webinar discusses the dos and don’ts of doc...

What will be discussed? When employees have complaints, they expect their employer to be responsive, attentive and competent in how they handle complaints and conduct effective workplace investigations. Our upcoming boot camp discusses practical tips for conducting workplace investigations and writing investigative reports . What you’ll learn? ·          Investigatory best practices, policies, procedures and protocols ·          Handling investigatory interference and witness interviews ·          How to handle physical, testimonial and documentary evidence ·          Making decisions in workplace investigation process ·          Writing investigative reports LEARNING OBJECTIVES Where there are people, there will be problems. Any company regardless of size, i...

OVERVIEW As the saying goes -  If it isn’t documented, it didn’t happen! Documentation is essential for many legal issues, disputes, audits, meetings, and decision making, to name a few. Perhaps nowhere is it more critical than when documenting workplace investigations . Your documentation memorializes the entire investigation, it minimizes confusion, corroborates stories and evidence, demonstrates patterns of behavior and supports your final decision. Investigative documentation is critical enough that it may prevent a lawsuit, or at least help in minimizing liability. Your documentation is evidence of action taken in response to a complaint. WHY SHOULD YOU ATTEND To ensure your documentation of the investigation is complete, objective, and inclusive of the workplace investigation process and outcome, and demonstrates the organization’s response to the complaint was fair, impartial, and competent which minimizes liability. AREAS COVERED To plan the investig...

OVERVIEW Employers conduct investigations for a variety of reasons; employee or customer complaints, background checks, regulatory or audit requirement(s), allegations of misconduct, and losses of various types. The shared primary purpose of these investigations is the same — to find out the facts of a situation to determine a course of action to take — or not to take. In these investigations, employers often depend heavily upon employee’s recollections. Most employees will do their best to be forthcoming, and recount truthful and factual information to the best of their abilities. Some employees will not, some going so far as to be the opposite of truthful. An investigator needs to know how to conduct a workplace investigation and also how to write a good case report. Because just as a good investigation defends the actions an employer took or not, the report supports the company’s decision-making (or not). From fact-finding to writing reports, this webinar will cover pr...

When employees have complaints, they expect their employer to be responsive, attentive and competent in how they handle complaints and conduct effective workplace investigations . Our upcoming boot camp discusses practical tips for conducting workplace investigations and writing investigative reports. The boot camp covers the following key areas: ·          Investigatory best practices, policies, procedures and protocols ·          Handling investigatory interference and witness interviews ·          How to handle physical, testimonial and documentary evidence ·          Making decisions in workplace investigation process ·          Writing investigative reports how to conduct a workplace investigation LEARNING OBJECTIVES Where there are people, there wi...

OVERVIEW Employers conduct investigations for a variety of reasons; employee or customer complaints, background checks, regulatory or audit requirement(s), allegations of misconduct, and losses of various types. The shared primary purpose of these investigations is the same — to find out the facts of a situation to determine a course of action to take — or not to take. In these investigations, employers often depend heavily upon employee’s recollections. Most employees will do their best to be forthcoming, and recount truthful and factual information to the best of their abilities. Some employees will not, some going so far as to be the opposite of truthful. An investigator needs to know how to conduct a workplace investigation and also how to write a good case report. Because just as a good investigation defends the actions an employer took or not, the report supports the company’s decision-making (or not). From fact-finding to writing reports, this webinar will cover prac...