Training Doyens

OVERVIEW Leading a team of employees in remote locations can be somewhat challenging but increasingly necessary reality for all of us. Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done and keep your team on track. WHY SHOULD YOU ATTEND Working remotely is now becoming the new norm and there are challenges of managing virtual teams. As part of dealing with others, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts  influenced by our personality and experiences while dealing with situations in the past. However,  not all conflict situations are the same . This webinar discusses types of conflict in virtual teams, conflict resolution skills and conflict management tips for remote teams. AREAS COVERED • Ho...

Critical thinking is important in every aspect of life, be it personal or professional. It helps individuals diagnose problems and find solutions that aren’t always obvious but effective. When it comes to the workplace,  critical thinking can help in resolving conflicts , solving problems without bias and making the best decisions for the organization and its people. It enhances the quality of work as well as professional credibility. The skill is especially important during crisis where one needs to carefully analyze the situation and devise an effective solution to the problem. Considering the ongoing coronavirus crisis which has led to business disruption in multiple industries, the organization leaders need to put more emphasis on critical thinking to navigate through the uncertainties. Most of the employees are working remotely, many business activities have been restricted, there have been huge transformations in the way work was being done and the entire environment is q...

OVERVIEW Leading a team of employees in remote locations can be somewhat challenging but increasingly necessary reality for all of us. Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done and keep your team on track. WHY SHOULD YOU ATTEND Working remotely is now becoming the new norm and there are challenges of managing virtual teams. As part of dealing with others, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts  influenced by our personality and experiences while dealing with situations in the past. However,  not all conflict situations are the same . This webinar discusses types of conflict in virtual teams, conflict resolution skills and conflict management tips for remote teams. AREAS COVERED • Ho...

OVERVIEW For most managers, the toughest discussions involve providing repeat feedback when conducting annual performance reviews. These conversations can make you feel especially uncomfortable. However, when conducted properly, these sessions provide you with a great opportunity to help your employees focus on their goals and boost their morale—while correcting flaws that can hold them back. We will address proven methods for managing difficult conversations in the workplace in a way that involves both manager and direct report. You will also learn ways to improve communication in an organization and strategies to keep you focused on the goal of the conversation, help your team member improve performance, and improve your working relationship. WHY SHOULD YOU ATTEND After completing this webinar, you will be able to more effectively: Prepare your team member for managing difficult conversations Prepare yourself for the same Develop plans for more effe...

7 Strategies to Handle Workplace Conflicts

Earlier it was easy to spot an exceptional employee. The characteristics were quite easy to identify — hard working, punctual and abiding by the rules. However, now the scenario is entirely different, with changed work culture and heightened competition. These days employees are expected to be flexible with their approaches, multitask, and satisfy a diverse group of people. Loyal and dutiful no more remains the criteria for being an exceptional employee. Such employees might be liked by a handful of managers, but in this highly competitive world, an employee needs to have much more to become truly exceptional. An international study which surveyed around 500 business leaders to know what makes an employee exceptional revealed surprising conclusions. 78% of leaders said that personality is the main factor which makes an employee exceptional, 53% opined that cultural fit is important whereas only 39% of them voted for skills. However, personality is a set of traits through which...

OVERVIEW Did you know that managers spend a whopping 25% of their time resolving workplace conflicts ? Conflict will inevitably surface when people work together, because it’s a natural part of relationships. But the most frequent response to conflict is avoidance. In a survey of four thousand CEOs and other senior leaders, over 90% said they feel uncomfortable managing conflict in the workplace . People push it to the side in the hope that it will go away, but it always finds a way to reappear — either in the same situation or a different one. Knowing how to resolve conflict in the workplace fosters healthy working relationships WHY SHOULD YOU ATTEND Avoid common mistakes that leaders make while managing conflict in the workplace. Learn how workplace conflict begins, and how to pinpoint what triggered a conflict. Use the 5-step method to resolving conflicts effectively. Know your conflict resolution style and how to improve it. Help ...

OVERVIEW After attending this webinar participants will be able to see the difference between conflict and emotion and constructive argument and forward facilitation. By understanding the model of social styles and the fact that different people respond diversely to varying stimuli, participants will be able ideate workplace conflict resolution strategies , slow down their emotional response to conflict and replace it with constructive dialogue. WHY SHOULD YOU ATTEND If you are worried about how to deal with people who hate you, your temper getting the best of, or speaking off the cuff in emotionally charged situations, only to regret what was said later, this webinar will assist you in understanding the basics of  conflict resolution, human interaction and negating the emotional response  so prevalent in today’s business world. If you are worried about not be promotable or being held back because of your lack of understanding how people think and behave, and ho...