Training Doyens

OVERVIEW Difficult people are everywhere and in the workplace they lead to loss of productivity, motivation and customers by not interacting in a businesslike manner. Our upcoming webinar discusses how to identify different types of difficult peopleand steps to handle them tactically . The webinar covers the following key areas: ·          What is the problem from your perspective? ·          Common mistakes people make with difficult bosses ·          Analyze your reaction — what do you have control over? LEARNING OBJECTIVES Team may be a cooperative unit but team members can be difficult, preventing the team to reach its goal. There are 4 key steps to manage the difficult people interactions and personalities and to make a team successful. WHO WILL BENEFIT Leaders Managers Individual Contributors High Potentials Baby Boomers SPEAKER ...

OVERVIEW Learn about the 9 key team roles that enable teams to be successful ; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.Learn how to manage those key points in the team cycle. Also learn how to deal with difficult team members. WHY SHOULD YOU ATTEND By attending this webinar you will learn the art of managing difficult employees that hinder teamwork and team success. The webinar will also discuss teamwork skills and how to deal with difficult team members. AREAS COVERED Definition of a team How to identify the project team goal and obstacles Project team vs. manager’s team How a team builds trust and learns teamwork skills Maslow’s hierarchy of needs 4 drivers of engagement Nine team member “roles” Examples of how to assign roles on a team Team project example 4 key steps LEARNING OBJECTIVES Team may be a cooperative unit but team members can be diff...