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Showing posts with the label managing dysfunctional conflict

The Stress Doc’s Four Faces of Anger – Model & Method: Master the Skills for Anger Management and Collaborative Problem Solving

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Stress Managment OVERVIEW Today’s always on,  TNT  – Time-Numbers-Technology/Transition – Driven & Distracted World can breed tension and conflict. Discover the Four Angry “I”s and the Stress Doc’s “Four Faces of Anger” Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Use the Thomas-Kilmann  Conflict Styles  Inventory to discover your style of conflict; and learn how to engage in collaborative conflict resolution in the workplace. Learn how to appropriately and strategically use humor to disarm pressure packed situations and how to control anger and stress effectively . Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, “good questions” and 2) providing and receiving all kinds of feedback, even how to deal constructively with a critical aggressor. Understand the difference between “acknowledgement” and “agreement” and lyrically disarm or emotionally de...