Investigating a complaint in the workplace
OVERVIEW The importance of taking a complaint seriously – offering whatever help Is necessary and recognizing that the person being accused has the right to due process. We all operate from our own biases, and it is important to know what they are so we can get out of our own way to conduct an investigation in theworkplace WHY SHOULD YOU ATTEND Learning about some of the most common problems in the workplace and strategies for handling them; useful not only in the workplace, but in all aspects of life. Get tips on investigating workplace complaints. In addition, learning about common biases will enable you to better understand your own responses to situations in your life. AREAS COVERED Examples of complaints, summary of laws pertaining to harassment and discrimination and how to conduct proper investigations. Also,learn aboutconducting workplace investigations and common biases we all experience. LEARNING OBJECTIVES In this course you will first be given ex...