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Showing posts with the label effective communication skills training

Effectively Handle Toxic People for Better Productivity and Less Drama in 2020

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We all have people who push our buttons and if that relationship is with our boss, colleagues or clients, it can drain our energy, take us off track and infect the other areas of our life. Our upcoming webinar discusses successful strategies and tips for building a positive, productive relationship by knowing how to effectively respond to, cope, and manage the impact of their negative and toxic behavior in the workplace. The webinar covers the following key areas: ·          Identify and control the impact of difficult people so that you can keep the situation from escalating further ·          Differentiate the 4 types of attitudes and understand how they develop in order to keep your cool in a variety of situations ·          Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effe...

Effectively Handle Toxic People for Better Productivity and Less Drama in 2020

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OVERVIEW Success in our high-pressure world hinges not just on our technical skills, but also on our ability to deal effectively with others and remain energized at the same time.               Negativity Costs! Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people in our life, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.               We have more control than we might think! Nothing can change the fact that some people are simply more difficult to deal with. What we can change is our reaction. Building a rock-solid relationship with our boss, colleagues and clients depends on being able to recognize and respond appropriately to their different behaviors and situations.  This workshop is MORE than just about learning effective communication skills. Learn suc...

Effectively Handle Toxic People for Better Productivity and Less Drama in 2020

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OVERVIEW Success in our high-pressure world hinges not just on our technical skills, but also on our ability to deal effectively with others and remain energized at the same time.               Negativity Costs! Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people in our life, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.               We have more control than we might think! Nothing can change the fact that some people are simply more difficult to deal with. What we can change is our reaction. Building a rock-solid relationship with our boss, colleagues and clients depends on being able to recognize and respond appropriately to their different behaviors and situations. This workshop is MORE than just about learning ef...

Effectively Handle Toxic People for Better Productivity and Less Drama

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OVERVIEW Success in our high-pressure world hinges not just on our technical skills, but also on our ability to deal effectively with others and remain energized at the same time.               Negativity Costs! Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people in our life, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.               We have more control than we might think! Nothing can change the fact that some people are simply more difficult to deal with. What we can change is our reaction. Building a rock-solid relationship with our boss, colleagues and clients depends on being able to recognize and respond appropriately to their different behaviors and situations. This workshop is MORE than just about learning effect...

Online Webinar on Effective Communication Skills: It’s Not What You Say, but How You Say It! – Training Doyens

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OVERVIEW Miscommunication is the #1 cause of workplace conflicts, production errors, low morale, customer and employee complaints and poor teamwork. Join our upcoming webinar to learn how to develop a strategy of communication success and negotiating tactics that generate results. Key points to be covered in the webinar: ·          Respectful conversation includes how you sound to others, the words you use and the accuracy of what you say ·          To be effective at work you need to speak up, be heard and have your messages acted upon ·          Learn what your strengths and weakness are LEARNING OBJECTIVES Miscommunication is the #1 cause of workplace conflict, production errors, low morale, customer and employee complaints and poor teamwork. To be effective at work you need to speak up, be heard and have your messages acted upon. When...

Effective Communication Skills: It’s Not What You Say, But How You Say It!

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OVERVIEW Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them, and setting the standards in highly adhered to on-boarding and training standards. WHY SHOULD YOU ATTEND In this presentation you will develop a strategy of communication success that includes identifying someone’s preferred communication style so you can meet them where they are communicating from, see all the tools you have available to communicate more effectively, adapt sound negotiating tactics that generate results, and learn what the signs of your strengths and weakness are. AREAS COVERED All we have in common with anyone and everyone else, is this skill called communication. It matters that we say it right and that the listener hears it right. With multi...

Effective Communication Skills: It’s Not What You Say, But How You Say It! – Training Doyens

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OVERVIEW Organizations, these days, have multi-generational and multi-cultural workforces, and miscommunications could lead to workplace conflict, production errors and customer complaints. Where Bruce Lee discusses communication success strategies and negotiating tactics. The webinar provides a clear and deep understanding about: ·          Identifying someone’s preferred communication style ·          Tools to communicate more effectively ·          The signs of your strengths and weakness LEARNING OBJECTIVES Miscommunication is the #1 cause of workplace conflict, production errors, low morale, customer and employee complaints and poor teamwork. To be effective at work you need to speak up, be heard and have your messages acted upon. When you do, you create that quality called trust, that is the engine of high performance. WHO WILL BENE...

Effective Communication Skills: It’s Not What You Say, But How You Say It!

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OVERVIEW Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them, and setting the standards in highly adhered to on-boarding and training standards. WHY SHOULD YOU ATTEND In this presentation you will develop a strategy of communication success that includes identifying someone’s preferred communication style so you can meet them where they are communicating from, see all the tools you have available to communicate more effectively, adapt sound negotiating tactics that generate results, and learn what the signs of your strengths and weakness are. AREAS COVERED All we have in common with anyone and everyone else, is this skill called communication. It matters that we say it right and that the listener hears it right. With multi-...

5 Elements of Effective Communication

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OVERVIEW There is a huge difference between the talented communicator andthe effective communicator. The elements required to be effective are trust, respect, understanding, empathy and resolution. We will explore each of these. There are many ways to implement these behaviors and this webinar will examine the basis of this concept, how to learn the necessary elements and why each is so important. The most important part is “understanding.” This is absolutely the foundation of effective communication. We will spend the majority of our time on learning the many facets of how to read people, awareness of self and techniques and methods to practice. When you can master effective communication it allows you to lead, persuade and make people believe in you and your ideas. It is then up to you to practice pure integrity because you will have tremendous power. Effective Communication Skills WHY SHOULD YOU ATTEND The one thing you can not hide is your ability to communicate....