Negotiation Basics for Managers: Effective Techniques to Get Things Done and Handle Conflicts
OVERVIEW
In order to get things done the modern day
manager must know how to negotiate successfully. During the webinar
participants will learn about successful negotiation essential - strategies and skills. Managers will learn how to identify their conflict styles and those of
others. The two main types of negotiation skills will be explored: distributive
and integrative negotiation. Interests, positions in negotiation and benefits
of negotiation skills will be examined. A number of negotiation skills for
project managers will be explored. These include learning to frame and reframe,
dealing with impasse, handling dirty tricks and knowing when to walk away from
a negotiation.
WHY
SHOULD YOU ATTEND
This webinar will provide training on
negotiation basics for managers. This will enable managers and employees to
effectively negotiate their interests in the workplace. Participants will learn why is
negotiation important in conflict resolution and the two main negotiation
techniques that are used. In mastering the principles of negotiation, those
attending will become more comfortable in working with customers, employees and
managers. Those attending will also learn how to recognize the negotiation
tactics of others and how to respond to those tactics.
AREAS
COVERED
• Learning how to plan for important
negotiations
• Developing the ability to assess conflict styles and its impact on negotiating
• Learn the basics of distributive and integrative bargaining
• Knowing the difference between interests and positions
• Learning how to frame and reframe during a negotiation
• Dealing with negotiation impasse
• Handling negotiation “dirty tricks”
• Learn when to walk away from a negotiation
• Developing the ability to assess conflict styles and its impact on negotiating
• Learn the basics of distributive and integrative bargaining
• Knowing the difference between interests and positions
• Learning how to frame and reframe during a negotiation
• Dealing with negotiation impasse
• Handling negotiation “dirty tricks”
• Learn when to walk away from a negotiation
LEARNING
OBJECTIVES
Negotiation is a part of everyday life. This
is especially true in the workplace where the days of the authoritarian manager
are slowly coming to an end. More and more managers have to get buy-in from
their subordinates and teams. Many teams are becoming self-managed and this
requires the ability to meet the interests of those we work with. Knowing how to
negotiate successfully is a core competency of the modern manager in getting
things done and handling conflict.
WHO
WILL BENEFIT
• Managers
• Sales Managers
• Marketing Executives
• Project Managers
• Team Leaders
• Supervisors
• Labor Relations Managers
• Human Resource Managers
• Sales Managers
• Marketing Executives
• Project Managers
• Team Leaders
• Supervisors
• Labor Relations Managers
• Human Resource Managers
SPEAKER
Dr. Bob Churilla has been a mediator for over 17 years.
Bob has mediated employment, family, insurance and personal injury claims.
During this time, he has mediated cases for the Equal Employment Opportunity
Commission (EEOC), Transportation Security Administration (TSA) as well as for
numerous government agencies including the United States Postal Service,
Veterans Administration, Federal Aviation Administration (FAA), Department of
Labor and other departments.
To Register (or) for
more details please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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