Practical Approaches to Managing Toxic Personalities at Work: What Every HR Professional Should Know
OVERVIEW
Who are toxic
personalities? “They are often known as narcissists, bullies, and clever
chameleons who knock down, but kiss up,” said Dr. Kusy, author of his newly
released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the
Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and
belittle in public and private as their modus operandi. Leaders feel the angst
they cause, but are often unaware of how prevalent they are or how much they
cost—in terms of money and team performance.
Dr. Mitch Kusy will show you how to calculate financial costs of toxic employees in the workplace, as well as innovative and simple recruiting
practices to avoid hiring these narcissistic personas in the first place. And
what about those 51% of employees who are likely to quit because of a toxic
person? Stay tuned for his innovative use of the exit interview that means
business, resulting in cost savings with less turnover.
He tackles the two top questions he has received from many HR
professionals: How to deal with a toxic boss at work? How to help
organizations design cultures of everyday civility that mean business?
WHY SHOULD YOU ATTEND
FEAR: Strategies are easier
when your toxic person has performance problems, but what about leadership
fears when toxic individuals are your organizational stars?
UNCERTAINTY: Mitch shares how giving
feedback to a toxic person is painful because of the uncertainty of results,
but it can be done quite effectively.
DOUBT FACTORS: He removes many of our
doubts in this webinar by demonstrating how to integrate these strategies into
daily practice—building new norms of respectful engagement that offset toxic
behaviors. Positive organizational cultures are designed one strategy and one
person at a time. He relates this through rich examples, robust practices, and
clear strategies—all formed from Dr. Kusy’s research and evidence-based
methods.
AREAS COVERED
· 92% of employees rated
the range of severity of toxic work behaviors 7 to 10 on a 10-point scale: What
are best practices to reduce the severity of these behaviors?
· 94% of employees have
worked with a toxic person in the past 5 years: How to manage a toxic employee
and what are benchmarked ways for intervention?
· 87% reported that team
climate worsened: How can you assess team climate with a simple and innovative
assessment tool and how to formulate better strategies for employee performance
management?
· 51% of your
organization’s top talent is likely to quit because of a toxic person: What are
top leadership strategies to reduce this turnover?
· 90% of your customers
who witness a toxic interchange between two employees tell others: How can
leaders prevent the erosion of your business?
· 6% of individuals
impacted by a toxic person ever filed a formal complaint: What can leaders do
to increase this low reporting percentage?
LEARNING OBJECTIVES
With a focus on HR
perspectives, Dr. Mitch Kusy shares his extensive 3-year national study that he
conducted with over 400 individuals on toxic personalities. Mitch’s heavily
researched protocol will demonstrate the top 12 strategies HR professionals
should engage with to deal with toxic employees in the workplace and establish
cultures of everyday civility. What can HR professionals do to both deal with
them once they are in your organization, as well as how to prevent these Dr.
Jekyll and Mr. Hydes from ever entering your company? Enter this riveting
webinar!
WHO WILL BENEFIT
· All
industries—profit, non-profit, government, healthcare, education, etc.
· Human resource
professionals
· Talent
development professionals
· Counselors
· Coaches
· Organization
development professionals
Use Promo Code FALL19 and get flat 30% discount on all purchases
To Register (or) for more details please click on this below
link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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