Positive Strategies for Dealing with Difficult People: Identify, Assess and Resolve Most Conflicts
OVERVIEW
Often,
when dealing with difficult people, we forget that we may actually be the
difficult person in their eyes. This webinar will help you better identify,
assess, and resolve most conflicts.
WHY
SHOULD YOU ATTEND
Have
you ever reached the point where you just want to throw your hands up and yell,
“What’s wrong with these people?” This webinar will answer that question and
tell you how to deal with difficult people at work and how to overcome the
communication disjunctions that fuel the frustration fires.
AREAS
COVERED
- Is
it them or you? How understanding the four basic personality types will
help you defuse most disagreements
- What
is the “rational” switch and how can you flip it?
- Dealing
with the Eeyore of your team (naysayers)
- Dealing
with the divas of your team
- How
to persuade without manipulation
- How
to use the Socratic method for a paradigm shift
LEARNING
OBJECTIVES
The
webinar explains how to deal with difficult people at work and resolve
conflicts and disagreements. Learn how to work with difficult coworkers and
still get something done.
WHO
WILL BENEFIT
- Leaders
- Administrative
professionals
- Teachers
- Anyone
in an office environment
- Parents
Use Promo Code MKT10N and get flat 10% discount on all purchases
To
Register (or) for more details please click on this below link:
Email: support@trainingdoyens.com
Toll
Free: +1-888-300-8494
Tel:
+1-720-996-1616
Fax:
+1-888-909-1882
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