Toolkit for Conducting Exit Interviews: Framing Effective Questionnaire and Analyzing the Information
OVERVIEW
Exit Interviews can provide critical
information that only leaving employees can provide. This is the information
that can reduce turnover and increase retention. With this information it is
possible to increase employee satisfaction, improve business systems, increase
engagement and commitment, and maximize quality.
Simply put, information is power, and exit
interviews can provide strategic knowledge that you can‘t live without.
WHY SHOULD YOU ATTEND
An employee hands in their resignation and
walks out the door and with them walks out valuable skills, knowledge, and
capabilities. You are sorry to see them leave and you don’t want to lose any
more like them.
Exit
interview is the key to retaining good employees and making your
business better than ever.
AREAS COVERED
This webinar will give you all the tools you
need to start your exit interview program or improve the one you have. It isn’t
rocket science but there are exit interview best practices and considerations
for conducting them well. Our intent is to get you up to speed as quickly and
effectively as possible.
The
webinar also covers:
- A copy of the PowerPoint slide
deck
- 179 exit interview questions and
answers in 11 different areas
- A sample Exit Interview Policy for
you to personalize
- A sample exit interview
questionnaire
- Live question and answer period
LEARNING OBJECTIVES
During
this webinar you will:
- Learn the 7 steps for implementing
an exit interview program
- Understand the value of developing
a listening culture
- Receive 13 reasons for
implementing an exit interview program
- Understand the difference between
the employee’s perspective and employer’s perspective
- Receive the pros and cons of
face-to-face, phone, questionnaire, and consultant interviews
- Learn how to conduct an effective
exit interview, who should conduct interviews and when they should be held
- Learn the value of 2nd interviews
- Receive suggestions for making the
employee comfortable and getting honest answers
- State the ins and outs of
questionnaire administration
- Answer how to handle involuntary
terminations
- Learn when offering
confidentiality can be a problem
- 15+ considerations in conducting
the actual interview
- Keys to effective listening
- Importance of documentation for
legal protection
- Learn considerations for analyzing
and reporting information
- Learn importance of taking action
and getting the most out of the exit interview program
WHO WILL BENEFIT
- HR Directors
- Business Owners and Senior Leaders
- HR Generalists and Interviewers
- Directors, Managers, and
Supervisors
- Anyone wanting to develop a
listening culture
Use
Promo Code MKT10N and get flat 10% discount on all purchases
For more detail please click on this below
link:
https://tinyurl.com/yy5sts86
Email: support@trainingdoyens.com
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Tel: +1-720-996-1616
Fax: +1-888-909-1882
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