Transforming HR Through Six Sigma: Adopting a New Way of Thinking About Human Resources
OVERVIEW
One
of the major complaints levied against Human Resources is the amount of time it
takes to process paperwork, conduct internal investigations or respond to inquiries.
In the business world, these delays would be considered defects and strategies
would be adopted to reduce these defects and provide a more efficient process.
WHY
SHOULD YOU ATTEND
Over
the last few decades, Six Sigma in human resources management has emerged as
the industry standard along with Lean Management techniques to tackle these and
other issues (defects) facing Human Resources. This training provides
opportunities through interactive online discussions to explore and establish
best practices and answer real-life issues during the Q&A segment of the
training.
This
lean six sigma training is to help participants understand HR excellence
through the use of Six Sigma processes and approaches. We live in a world of
intense competition and organizations that can reduce waste and maximize their
quality, efficiency, and rate of continuous improvement will attract and retain
better employees and sustainable results which adds to the bottom line.
Goals:
- Participants
will be able to define what is meant by Six Sigma and how it can be
applied to the HR process in a short amount of time.
- Participants
will be able to understand the six sigma basic concepts, identify areas of
defects in their HR processes and implement the five major components of
Six Sigma in HR and understand why HR professionals should adopt these
strategies.
- Participants
will be able to leave with a template and complete an actual Six Sigma
project as part of their competencies in establishing, implementing, and
evaluating a Six Sigma project.
Requirements:
In order for participants to excel, they should have some basic knowledge of computer applications such as Excel and be able to commit to completing a Six Sigma Project.
In order for participants to excel, they should have some basic knowledge of computer applications such as Excel and be able to commit to completing a Six Sigma Project.
AREAS
COVERED
What is Six Sigma?
Six
Sigma began in the mid-1980s at Motorola in response to the needs of a sale
force faced with increasing customer dissatisfaction and competitive pressures.
To address these issues, Motorola developed a set of formulas and tools to
identify and measure performance based on your customer's inputs in order to
increase efficiency. The phases of the Six Sigma Road Map are:
- Define
Phase: selecting high impact problem areas and understanding which
metric(s) will lead to success.
- Measure
Phase: document current process, validate its measurements and assess
baseline performance.
- Analyze
Phase: look at key causes behind metric or CTQ (Critical to Quality) using
tools to conduct objective experiments to id or confirm key causes.
- Improve
Phrase: a deeper look at key causes with intent to control or eliminate
cause to increase or control performance.
- Control
Phase: sustaining the changes or improvements made with assured lasting
results by implementing checks and balances to the system.
Managers
and business leaders with concerns about costs, timeliness, and quality of
results will benefit from the Six Sigma approach. When participants complete
the training course, they will understand the six sigma basic concepts, will be
ready to start a basic Six Sigma project and know how to use the tools to
gather data, how to interpret the data and sustain efficiency in their process
of 70 percent or better.
LEARNING
OBJECTIVES
When
participants complete this lean six sigma training, they will be ready to start
a basic Six Sigma project and know how to use the tools to gather data, how to
interpret the data and sustain efficiency in their process of 70 percent or
better.
- Participants
will be able to define what is meant by Six Sigma and how it can be
applied to the HR process in a short amount of time.
- Participants
will be able to implement the five major components of Six Sigma in HR and
understand why HR professionals should adopt these strategies.
- Participants
will be able to leave with a template to use and three real-life case
studies to review in establishing, implementing, modifying, and evaluating
a Six Sigma strategy.
- Participants
will be able to identify areas of defects in their HR processes and
implement the five major components of Six Sigma and understand why HR
professionals should adopt these strategies.
WHO
WILL BENEFIT
This
training will benefit supervisors, managers, executives, and those with Human
Resources responsibilities.
By addressing three major challenges facing Human Resources:
By addressing three major challenges facing Human Resources:
- Being
viewed as a business partner vs. a support member of the team;
- Move
from reactionary in nature (fill positions, deal with employee grievances
and complaints) to providing proactive strategies and insight into the
total management and decision making of the institution; and
- Respond
to inquiries faster and reduce decision-making time by using a scientific
approach to measure and evaluate outcomes
For more detail please click on this below
link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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