Live Webinar on Coaching Skills: How Great Managers Boost Employee Engagement and High Performance
OVERVIEW
Managers who coach their people become known as good managers to
work for, developers of talent, and achievers of business results. They also
become better leaders in the process.” -Jack Welch, Former CEO General Electric
Are your people working harder yet performance is still below
par? When a leader spends too little time managing performance, here’s what
happens. Small sparks turn into creeping flames that, if not doused, quickly
grow into raging fires. Work starts slipping through the cracks. Resources are
squandered. Deadlines are missed. You’re constantly playing catch up.
Great managers regularly keep each member of their group or team
informed about his or her work performance. If this is not done then you
probably are going to have problems of employee frustration and low morale,
customer complaints or dissatisfaction and unfortunately, more of your time
fixing problems rather than getting your work done.
However, many managers are uncomfortable with discussing
performance issues with employees. This webinar will give you the tools to:
- Coaching skills for managers and supervisors that will
focus on the employee performance problem, uncover the “real “reasons, and
jointly agree upon specific actions to solve the problem.
- Change Poor Work Habits such as inappropriate dress,
improper use of the telephone, lateness, etc. You’ll need to handle it
immediately before it spreads to the rest of the workgroup.
- Recognize Good Performance to motivate employees and
tips on how to improve employee engagement as well as maintain improved
performance and avoid slippage back to old ways.
Start building your coaching muscles now. When you provide
coaching that is positive, constructive, and reinforcing, it will motivate and
engage your employees to strive for high performance and productivity.
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| coaching skills for leaders in the workplace |
WHY SHOULD YOU ATTEND
Coaching skills for leaders in the workplace are essential to
the job performance of every manager regardless of the kind of work involved.
Coaching is a highly, visible and positive demonstrations of your leadership.
It signals to all employees that you will not accept or tolerate sub-standard
performance from members of your group.
The giving and receiving of feedback is the heart of coaching.
There are two types of feedback.
- Positive feedback is given when an employee’s
performance meets or exceeds the manager’s or supervisor’s expectations.
It empowers employees to continue to put forth their best efforts.
- Constructive feedback is given to bring below par
performance up to standards without alienating the employee or creating
other performance problems. It is a problem-solving discussion directed
toward improving some aspect of an employee’s work performance.
While once considered a "soft" skill, coaching for
high performance is now recognized as an effective method that produces better
decision-making skills, improved project management, and increased performance
while lowering overall turnover.
There is a right way to coach and a great many wrong ways. This
webinar will cover the coaching skills for managers and supervisors and the
most important component- positive and negative feedback - as well as how to
handle a variety of job performance issues with confidence and skill.
AREAS COVERED
This webinar will provide practical leadership tips and cover
these seven points:
- Introduce a performance management model and where
coaching fits in
- Identify the “5 D’s” feedback process to improve performance
and work habits
- Review the 5 reasons for poor or unsatisfactory
performance and how to address them.
- Understand why it’s important to keep the message
“clean” when giving positive feedback
- Learn the major steps of performance coaching that result
in a series of specific questions and actions
- Use effective follow-up actions if the poor performance
is not corrected sufficiently and how to get it back on track.
- Implement 12 guidelines or best practices to make
coaching work in your team, department or company.
LEARNING OBJECTIVES
Coaching skills for managers and supervisors are vital for
leadership effectiveness. Coaching refers to the managerial activity that
creates the climate and the context to engage and motivate both individuals and
teams towards higher performance and productivity.
WHO WILL BENEFIT
- COO’s,
- CFO’s VP of Human Resources
- Human Resource Professionals
- Chief Learning Officer
- Directors
- Project Managers
- Operation Managers and Supervisors
- Team Leaders
- Staff Managers and Supervisors
- Customer Service Associates
To Register (or) for more details please click
on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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