Live Webinar on Positive Strategies for Dealing with Difficult People: Identify, Assess and Resolve Most Conflicts.
OVERVIEW
Often, when dealing with difficult people, we
forget that we may actually be the difficult person in their eyes. This webinar
will help you better identify, assess, and resolve most conflicts.
WHY SHOULD YOU ATTEND
Have you ever reached the point where you just
want to throw your hands up and yell, “What’s wrong with these people?” This
webinar will answer that question and tell you how to deal with difficult
people at work and how to overcome the communication disjunctions that fuel the
frustration fires.
AREAS COVERED
- Is it them or you? How
understanding the four basic personality types will help you defuse most
disagreements
- What is the “rational” switch and
how can you flip it?
- Dealing with the Eeyore of your
team (naysayers)
- Dealing with the divas of your
team
- How to persuade without
manipulation
- How to use the Socratic method for
a paradigm shift
LEARNING OBJECTIVES
How to work with difficult coworkers and still
get something done.
WHO WILL BENEFIT
- Leaders
- Administrative professionals
- Teachers
- Anyone in an office environment
- Parents
For more detail please click on this below
link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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