OVERVIEW Who are toxic personalities? “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,” said Dr. Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Leaders feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Mitch will show you how to deal with toxic people at work and how to calculate financial costs of toxic people in your organization, as well as innovative and simple recruiting practices to avoid hiring these narcissistic personas in the first place. And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that means business, resulting in cost savings with less turno