Understanding Interpersonal Communication Skills
OVERVIEW
After attending this webinar participants will
be able to understand the importance of interpersonal communication skills and
communicate in a more precise yet relaxed fashion with subordinates, peers,
supervisors, vendors and customers.
By exploring self-awareness as an interpersonal communication concept, the participant will be self-guided into areas of personal development that they feel is necessary.
Other important areas such as self-disclosure and personal values will assist the participant in understanding themselves as a communicator and an active participant in the company’s goals and objectives.
By exploring self-awareness as an interpersonal communication concept, the participant will be self-guided into areas of personal development that they feel is necessary.
Other important areas such as self-disclosure and personal values will assist the participant in understanding themselves as a communicator and an active participant in the company’s goals and objectives.
WHY SHOULD YOU ATTEND
If you are worried that others may be getting
ahead of you in the workplace, but you feel you are working to capacity, then
maybe it’s not what you are doing, but how you are communicating it.
Inside of each manager’s toolbox, is another toolbox labelled “communication and interpersonal skills”. The more tools that fit into that box, the great the individual has at making sure he is understood by everyone he or she is talking to.
Managers who try to work harder to get ahead without increasing their knowledge of interpersonal communication in the workplace may actually begin to get further behind. They may be spending so much time working that they are fatigued to the point of being less effective in how they communicate that work. Thus, their value to the organization may diminish unless they learn how to communicate with great skill.
Inside of each manager’s toolbox, is another toolbox labelled “communication and interpersonal skills”. The more tools that fit into that box, the great the individual has at making sure he is understood by everyone he or she is talking to.
Managers who try to work harder to get ahead without increasing their knowledge of interpersonal communication in the workplace may actually begin to get further behind. They may be spending so much time working that they are fatigued to the point of being less effective in how they communicate that work. Thus, their value to the organization may diminish unless they learn how to communicate with great skill.
AREAS COVERED
- Introduction – 5 minutes
- Your most critical challenges in
managing your personal level of interpersonal communication in the workplace
- 10 minutes
- Self-Awareness: The starting point
to communication and interpersonal skills – 10 minutes
- Understanding goals and goal
setting in the communication process – 15 minutes
- Managing time, stress and self:
All important aspects of the communication process – 15 minutes
- Listening skills - 10 minutes
- Assertive and effective
communications strategies – 10 minutes
- Summary and wrap up – 5 minutes
- Q&A – 15 minutes
LEARNING OBJECTIVES
Studies have shown that soft skills
understanding is one of the major components of promotion into leadership
positions and a lack of soft skills may lead to non-promotion and eventual
resignation/termination.
Organizations in general are looking for managers and leaders that are well versed in communication and interpersonal skills and are willing to invest in those skills.
Seasoned executives understand that interpersonal communication in the workplace leads to less ambiguity in employee performance and that translates into lower costs.
Organizations in general are looking for managers and leaders that are well versed in communication and interpersonal skills and are willing to invest in those skills.
Seasoned executives understand that interpersonal communication in the workplace leads to less ambiguity in employee performance and that translates into lower costs.
WHO WILL BENEFIT
Boardroom to boiler room. Anyone in the
workplace that needs to communicate effectively with others.
For more detail please click on this below
link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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